Login Logout Renew Join
Certification ANFP Membership ANFPConnect Marketplace Contact Us
Become A CDM, CFPP
Upcoming Events
CDM, CFPP Verification

ANFP Marketplace Online courses

View Cart
My Cart
OC - Hospitality and Customer Service Fundamentals

OC - Hospitality and Customer Service Fundamentals

Price:

$40.00 - Member

$70.00 - Non-Member

5.00 General CE Credits
Add to Cart
70.00
Required
Description

Campbell's Foodservice

Save 20%!
Campbell's Foodservice is generously sponsoring this online course so ANFP members may earn 5.0 GEN CE hour at 20% off through June 1, 2025.

The health of a business depends on the strength of its customer relationships. This course will zero in on the fundamentals of customer service. You’ll learn how customer service impacts your department, how to balance being personable and being professional, and how you can meet and exceed customer expectations.
 
Learning Objectives: 
  • Learn how to balance both personable and professional customer service
  • Identify and create strategies to go the extra mile for the patient/resident experience
  • Learn how to respond to an upset or abusive customer 

Course login is valid for 1 year from date of purchase. No online course extensions will be granted. All online courses are non-refundable. CE credit will be given upon successful completion of all required areas of the course including the quiz and evaluation form.

Level IIThis course is a level II continuing competence.
View continuing competence level descriptions here.
We're sorry, but there is no inventory for the product you selected. Check out these other great products:

Related Products

    Other Purchased Products

    Association of Nutrition & Foodservice Professionals

    PO Box 3610
    St. Charles, IL 60174
    800.323.1908
    info@ANFPonline.org
    Facebook Icon Instagram Icon Twitter Icon
    LinkedIn Icon YouTube Icon

    Become a CDM, CFPP

    Membership

    Channels

    About ANFP

    © 2021 Association of Nutrition & Foodservice Professionals

    © 2021 Association of Nutrition & Foodservice Professionals