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OC - Healthcare Hospitality

$ 32.00 - Member
$ 50.00 - Non-Member
5.00 General CE Credits | 0 Sanitation CE Credits
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Discount Pricing Available to ANFP Members: This course is offered at a 20% discount of the original member price ($40) thanks to our sponsor, Cambro Healthcare.

Healthcare has moved into a new phase; and at the heart of the industry is the desire to create positive experiences for residents and patients. Improved patient and resident satisfaction scores is a goal that all operators are striving to meet; and a hospitality-based style of service will help meet this challenge. Find out why it is important, for career advancement, that a CDM be an expert at hospitality services. Learn tools to lead your department in creating a higher level of service for your patients and residents. With these skills, CDMs can transform their operation to drive satisfaction scores into the highest percentiles and help their facility meet its financial goals.

Course login is valid for 1 year from date of purchase. No online course extensions will be granted. All online courses are non-refundable. CE credit will be given upon successful completion of all required areas of the course including the quiz and evaluation form.

Sponsored by:
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This course is a level II continuing competence.
To view continuing competence level descriptions, visit the ANFP website.