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CAYL - Improving the Dining Experience in Healthcare Communities - (ACE2020)

CAYL - Improving the Dining Experience in Healthcare Communities - (ACE2020)


1.00 General CE Credits

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This session was recorded on July 22, 2020 at the 2020 ANFP Virtual Annual Conference & Expo (ACE).

Presenter: Suzanne Quiring, RD, CDM, CFPP

This session appreciates that every community is unique in physical layout, number of dining rooms, level of care, type of residents, leaders & staff, and overall culture. Also, that food is only nourishing if people actually eat it, so in an effort to maximize this, Suzanne will be sharing from 25+ years of experience the top 10 ingredients needed for a recipe of success when it comes to a positive dining experience. Topics will range from knowing the best resources to lean on, changing our institutional ways & language, culture change resources, dining surveys, moving towards self-determined meal service, power of social media & an enhanced dining team, and more. You will receive little nuggets that you can take back to your workplace as we shift towards a hospitality culture.

Learning Objectives

Upon completion of this course, the successful learner will be able to:

  • Understand the most common dining challenges healthcare communities face
  • Understand the evidence behind recommended changes for person-centered dining
  • Advocate for an option to support residents’ rights and freedom of choice and improve dining and intake

Course login is valid for 1 year from date of purchase. No online course extensions will be granted. All online courses are non-refundable. CE credit will be given upon successful completion of all required areas of the course including the quiz and evaluation form.

This course is a level II continuing competence.
View continuing competence level descriptions here.

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      © 2021 Association of Nutrition & Foodservice Professionals